The Sefton Hotel has been awarded a silver accolade for providing top quality and service by Quality in Tourism.
The prestigious accolade adds to their 4 star grading and shows that the hotel has gone above and beyond expectations with comfort and cleanliness in bedrooms and bathrooms but, more importantly, it shows that the proprietor has excelled with its standard of service and hospitality throughout the guest’s stay.
Quality in Tourism is the body contracted by Isle of Man Tourism to award the independent grading and adheres to national standards known as the National Quality Assessment Scheme (NQAS) working in conjunction with VisitBritain. The assessment mirrors the scheme operating in the UK and takes place in the form of an inspector secretly visiting a business for a routine evaluation. Subsequently the business receives an independent rating and a report is provided containing feedback.
Geoff Corkish MBE MHK, Political Member for Isle of Man Tourism, said:
‘I congratulate and thank the management and staff of The Sefton Hotel for their efforts resulting in this tremendous achievement. The silver accolade reflects the very high standards achieved in all categories during their assessment. The Hotel will now be entitled to display the Award and their patrons will be assured of the very best standards.’
The Assessors were particularly impressed by the warm greeting they received on arrival at the Hotel and friendliness of staff members, the high level of service received by the dinner waiters and the good quality of the food served both at breakfast and dinne